Work

Operator proof — not agency fiction.

Built from 16+ years on sales floors and multi-store ops. Architecture and leadership outcomes — no invented dashboard %.

Anchor experience

Unicorn

Apple Premium Reseller · multi-store India

Founder role
Sales Head & Operations Manager
Period
Nov 2021 – Jan 2025
Scope
Inside sales, calling teams, conversion, store ops, inventory/service coordination, coaching.

What this taught Fingrtip

  • → Calling teams win on speed-to-lead and script discipline — not more dashboards
  • → Multi-store retail breaks when handoffs are slow or ownership is unclear
  • → Training + daily tracking beats one-off “AI demos”
  • → AI voice / chatbots only work if they feed the same pipeline humans already run

How it maps to packages

Accelerator = Meta Instant Form or phone demand → AI dial → qualify → CRM / WhatsApp to sales (the calling-floor pattern, automated). Command = multi-location routing and reporting for operators who already run volume — the same problem space as premium multi-store retail.

These are the founder's own operational outcomes from prior roles — not third-party client case studies.

Metrics policy: We don’t invent conversion rates for marketing. Ask on a strategy call for engagement-specific results.

Enterprise process DNA

TCS (2013–2019) — SLAs, audits, quality under client pressure.

Recovery & negotiation

Altisource — US portfolios, settlements, compliance discipline.

Team leadership

Andromeda → Team Leader path: QA, coaching, escalations.

Want this on your funnel?

Book an AI Visibility Audit with Arif Shaikh / Fingrtip — +91 99204 63678

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